OUTCOME · Create or advance
What changes
Eligible accounts receive encrypted 30-minute reset delivery; ineligible accounts produce the same accepted response and no account-state disclosure.
v2User Profile Data
/api/v2/password-reset-requestsPURPOSE + BUSINESS CONTEXT
WHEN THIS CALL IS USEFUL
Use when a person cannot authenticate and has supplied a syntactically valid account email and tenant context.
OUTCOME · Create or advance
Eligible accounts receive encrypted 30-minute reset delivery; ineligible accounts produce the same accepted response and no account-state disclosure.
WHY IT MATTERS
ISOLATION + AUTHORITY
Bearer subject, tenant, purpose, policy version, role, issuer, reviewer, provider, and relying-party boundaries remain distinct. The response or transition grants no payment, custody, settlement, publisher, matching, or trading authority and must not expose regulated evidence beyond the live schema.
BEFORE YOU CALL
WHAT TO DO NEXT
AGENT GUIDANCE
The exact deployed parameters, schemas, responses, security requirements, and Hybrid-Chain agent metadata are authoritative at this operation's production OpenAPI JSON Pointer. The readable tables below add integration guidance; the deployed OpenAPI controls if guidance and the machine contract ever differ.
Open the authoritative production contract ↗EXTENDED INTEGRATION GUIDANCE
Examples illustrate integration intent; the referenced OpenAPI operation and component schemas define the executable shape.
PARAMETERS
emailbodyRequiredemail address · max 128Account address. A valid shape receives the same response whether or not an eligible account exists.
tenant_uuidbodyOptionaltenant identifier · 1–128Tenant boundary; omission selects global.
REQUEST
{
"email": "[email protected]",
"tenant_uuid": "global"
}STABLE ERROR CODES
These codes are published by the authoritative gateway contract for this endpoint. Treat message as safe diagnostic text; integrations should branch on code and HTTP status.
invalid_jsonThe JSON body is malformed or fails the published account schema.invalid_security_requestThe account lifecycle request is invalid.missing_idempotency_keyA nonempty Idempotency-Key is required for this mutation.invalid_credentialsThe bearer, password, activation, or reset credential is invalid.step_up_requiredFresh purpose-bound authenticator verification is required.account_closure_not_foundThe account closure request was not found.security_conflictThe requested account transition conflicts with current security state.account_closure_conflictThe account closure transition conflicts with current lifecycle state.identity_security_unavailableThe authoritative Identity security service is temporarily unavailable.RESPONSES
{
"status": "ACCEPTED",
"message": "If the account is eligible, reset instructions will be delivered."
}{
"code": "invalid_security_request",
"message": "The email or tenant identifier is invalid."
}invalid_security_request{
"code": "identity_security_unavailable",
"message": "Identity or encrypted reset delivery is unavailable."
}identity_security_unavailableOPERATIONAL NOTES
UPGRADING FROM V1
If you maintain an older integration, use this map to find the V2 replacement. Do not translate the old request field-for-field: rebuild it from the V2 parameters and schemas above because identity, authorization, replay protection, and response semantics may have changed.
/api/v1/profile/resetpasswordPROFILE: Request Reset LinkThis route is implemented in canonical gateway source and appears in the production OpenAPI snapshot observed 2026-09-11T06:35:11.572Z. Authentication, tenant, feature, venue, and market policy still apply.
Verify the exact production OpenAPI operation ↗Return to the V2 directory ↗