Automation Studio

Event-driven automation.
Turn a change into a controlled action.

Connect supported platform events to your application’s operational workflows. Filter what matters, verify signed deliveries, and handle retries so your receiver can act on a confirmed state change without creating duplicate work.

See how it works ↓Discuss your deployment

Scoped access · Check the exact operation and deployment.

Delivery trailDid the right application receive it?
  1. Matching event
  2. Signed notification
  3. Receiver acknowledgment
Illustrative workflow · availability and access controls apply
A familiar challenge

A business event occurred, but the downstream application did not respond. Retrying blindly can make the problem worse.

A more useful way forward

Follow delivery attempts and acknowledgments. The receiver still verifies notifications and authorizes its own side effects.

See a practical example ↓
Why it matters

Make integrations easier to operate after launch.

For integration developers and operations teams.

Start from a retained event

Route supported platform transitions rather than treating a screen change as an authoritative event.

Make delivery inspectable

Track acknowledgements, retry attempts, and exhausted deliveries instead of hiding failures in background jobs.

Protect the receiver’s authority

Verify messages and authorize local actions; a valid callback is not unrestricted permission to run downstream code.

Core capabilities

The capabilities behind the outcome.

Match these capabilities to your workflow. Enabled operations and access are confirmed during integration planning.

  • Subscriptions and filters

    Select supported events and the conditions relevant to your workflow.

  • Signed deliveries

    Verify the sender and freshness before accepting a callback.

  • Retries and acknowledgments

    Design the receiver for repeated delivery and the supported acknowledgment contract.

  • Failure investigation

    Use retained delivery context and the authoritative source state to resolve incomplete work.

Inspect public records Review documented operations

Public records illustrate inspectable data; they are not customer results or confirmation of production activation.

How Automation Studio works

From a platform event to a reconciled delivery.

  1. 01
    Subscribe and match

    Choose an enabled event type, destination, and supported filters under an explicit subscription policy.

  2. 02
    Sign and deliver

    Deliver the permitted envelope with signature and freshness context. Record the outcome of each attempt.

  3. 03
    Acknowledge and reconcile

    Process safely on the receiver, handle retries idempotently, and inspect unresolved or terminal delivery states.

A practical example · illustrative

A merchant updates its order system after payment.

A payment event must reach the merchant’s application even if the first delivery attempt fails.

Route
Match the supported payment event to the registered endpoint.
Verify
Check signature and freshness before processing the event.
Reconcile
Avoid duplicate fulfillment when an attempt is repeated; inspect the final delivery status.
What the team takes away

An explainable delivery history with receiver-side business safety still under the merchant’s control.

Scoped access

Plan your first deployment.

Confirm the supported events, subscription controls, signing contract, and retry behavior. Your application must protect secrets, verify messages, process idempotently, and reconcile its own business outcome.

Before your first integration

  • Choose the event, receiver, and authorized action.
  • Test signature validation, stale requests, retries, and duplicate delivery.
  • Define who investigates failed delivery and how the receiver reconciles source state.
Review the integration Check the API contract
Open workspace
Questions before you build

Automation Studio, explained.

Does an acknowledgement prove the business action completed?

Not necessarily. It records the delivery response. Your receiving application must define and retain what it did with the event.

Can delivery happen more than once?

Retries can repeat an event. Use the documented event identity and an idempotent receiver so a repeated delivery does not duplicate a side effect.

What should we agree before starting a pilot?

Use the product-specific checklist above to define scope and acceptance tests. Ask the team to confirm the deployment environment, access, supported operations, integration responsibilities, support arrangements, and commercial terms. Availability labels are not a pricing quote or a service-level commitment.

Explore the technical architecture and walkthroughs

Optional deeper reading. Demonstrations are illustrative, not live operational status or a promise of activation. Use the availability guidance above and the current API contract for integration decisions.

EVENT CANONICALPOLICY MATCHEDPAYLOAD SIGNEDDELIVERY IDEMPOTENTOUTCOME RECONCILED

ONE EVENT IN ACTION

From state change
to acknowledged operation.

Select each stage to follow one canonical event through routing, signature, delivery, retries, and terminal reconciliation.

ILLUSTRATIVE PRODUCT WALKTHROUGH
CALLBACK DELIVERY · COMPLETE

TRIGGER ACCEPTED

Receive one canonical platform event.

The automation plane consumes the retained event identifier, type, time, API version, immutable reference, and public-safe data envelope.
TYPE
payment.captured
EVENT ID
EVT_84A2
SOURCE
CORE
DUPLICATE
NO
CANONICAL STAGE 1 OF 5
NO PRIVATE PAYLOAD EXPOSED

FAILURE AS DATA

Retries should be
visible and finite.

Timeouts, non-2xx responses, invalid destinations, disabled endpoints, secret rotations, and exhausted attempts remain first-class operating records instead of disappearing into background workers.

Open Automation Studio

SIX ACCOUNTABLE BOUNDARIES

Every decision
has an owner.

The platform keeps authority, policy, state transition, delivery, and evidence separate—then connects them through retained commitments.

01CANONICAL EVENT

Accept only retained platform transitions with stable identifiers, types, versions, references, and creation time.

02SUBSCRIPTION POLICY

Bind event type, exact filters, destination, constants, enabled state, and rule version.

03ENDPOINT AUTHORITY

Register destination ownership, HTTPS posture, encrypted secret, signing version, and rotation lineage.

04DELIVERY ATTEMPT

Retain payload commitment, timestamp, signature context, latency, response class, and error category.

05RETRY CONTROL

Use deterministic backoff, idempotent event identifiers, finite attempts, and explicit dead-letter outcomes.

06RECONCILIATION

Resolve every route to a terminal state and expose the complete operating history to authorized users.

BUSINESS APPLICATIONS

Infrastructure that fits
the operating model.

React to canonical state without creating a second truth. Adopt the control plane directly, embed the APIs, or connect the evidence surface to an existing customer experience.

01BACK-OFFICE OPERATIONS

Connect payments, settlement, identity, asset, and account events to ERP, CRM, treasury, and reporting systems.

02RISK CONTROLS

React to wallet posture, compliance holds, market conditions, stale evidence, and policy exceptions.

03PARTNER INTEGRATION

Deliver stable signed event envelopes to merchants, institutions, data providers, and product partners.

04CUSTOMER EXPERIENCE

Update user workflows, notifications, fulfillment, onboarding, and lifecycle communications from canonical state.

05INDUSTRIAL OPERATIONS

Route accepted machine evidence, threshold alerts, maintenance states, and retention events.

06AUDIT & RESPONSE

Give operators one delivery ledger for investigation, replay decisions, retries, and downstream acknowledgements.

ONE PLATFORM FABRIC

Useful alone.
Stronger in context.

Each product consumes canonical identity, policy, state, and evidence without duplicating the responsibility of adjacent Hybrid-Chain modules.

01PAYMENTS & COMMERCE

Trigger fulfillment, receipts, merchant reporting, reconciliation, and customer communications.

02TRUST & COMPLIANCE

Route case state, credential rotation, exceptions, approval requests, and transfer decisions.

03MARKETS & STRATEGIES

Deliver price, feed, order, barrier, strategy, lifecycle, and payout events.

04DATA & SETTLEMENT

React to evidence ingestion, integrity failures, funding milestones, wallet health, and finality.

HONEST OPERATING BOUNDARY

Delivery is not authority.
The receiver still decides.

A signed callback proves what Hybrid-Chain sent; it does not make arbitrary downstream code safe. Production receivers must verify signatures and freshness, process idempotently, protect secrets, authorize side effects, reconcile local outcomes, and isolate failures from value-moving authority.

LIVESIGNED ENDPOINTS, RULES & DELIVERY EVIDENCE

Register destinations, subscribe to canonical events, rotate secrets, test receivers, and inspect attempts.

LIVEFINITE RETRY & TERMINAL RECONCILIATION

Track acknowledgement, deterministic backoff, exhaustion, and complete delivery state.

RECEIVERDOWNSTREAM ACTION SAFETY

Every consumer remains responsible for authorization, idempotency, secret protection, transactionality, and local audit.

Start with one useful result

Make it work for your team.

Bring your workflow. We’ll help identify the scope, access, and acceptance checks for a practical pilot.

Discuss your deployment
Build the next part of your workflow

Connected products.

Start with Automation Studio. Review these adjacent capabilities when your requirements call for them.

Plan your integration Discuss a scoped pilot All products